Learn how to be bold and make decisions. Assertiveness is a skill that can be learned, and by being more assertive you can say “no” to requests that you can’t fulfil. Find out how to not be paralysed by decision making, but instead make the best decisions you can with the information you have available.
The Assertiveness course will introduce to you the idea that your assertiveness is a skill and can be learned and improved upon over time with tips and exercises. We’ll go through what being assertive means within the context of being a CRA and we’ll dissect the reasons why a CRA may not be assertive in the first place.
We’ll go through some example scenarios that you may encounter as a CRA where assertiveness plays an extremely important role and can tip the scales in your favour to have a better work life balance.
By fully completing this course, you will gain: