Beyond The Site Visit: Assertiveness
Learn how to be bold and make decisions. Assertiveness is a skill that can be learned, and by being more assertive you can say “no” to requests that you can’t fulfil. Find out how to not be paralysed by decision making, but instead make the best decisions you can with the information you have available.
Video length
25 minutes
Worksheet
13 pages
Exercises
5 tasks
Total Videos
4
The Assertiveness course will introduce to you the idea that your assertiveness is a skill and can be learned and improved upon over time with tips and exercises. We’ll go through what being assertive means within the context of being a CRA and we’ll dissect the reasons why a CRA may not be assertive in the first place.
We’ll go through some example scenarios that you may encounter as a CRA where assertiveness plays an extremely important role and can tip the scales in your favour to have a better work life balance.
Welcome to Assertiveness
Definitions
Defining Assertiveness
Tricky Situations
Assertiveness – Worksheet
Closing Thoughts
Exercises
References
By fully completing this course, you will gain:
- An understanding of why being assertive is essential to every CRA
- The knowledge that assertiveness is a skill and can be improved
- An insight into your own decision making process
- Reasons for not being assertive and how to combat them
- Tips for tricky scenarios and how to deal with them by being assertive
- A course completion certificate
